Frequently Asked Questions

1. What types of products do you sell?
We sell a wide variety of socks, clothing, and accessories, all featuring fun themes, memes, and vibrant designs. Our socks are our specialty, but we also offer versatile apparel for everyone.

2. How do I determine my size?
We provide size charts on each product page. Make sure to check them out before ordering to ensure the perfect fit!

3. What is your return policy?
We accept returns within 30 days of purchase for unworn, unwashed items with original tags. Check our Shipping & Returns page for more details.

4. When will my order ship?
Orders are processed within 1-2 business days. Standard shipping times vary by location, and you'll receive tracking information once your order ships.

5. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times and costs will depend on your location and shipping method selected.

6. Can I track my order?
Absolutely! Once your order ships, we’ll send you a tracking number so you can follow your order every step of the way.

7. How can I contact customer service?
You can reach out to us via our Contact Us page, or email us at support@sillysockfactory.com.